123 Live Help Chat Server Software

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developer:Topcmm Technologies
license:Shareware
version:3.1
size in Kb:28,278
price:$599
 
platform: Windows, Windows 2000, Windows 95, Windows 98, Windows ME, Windows NT 3.x, Windows NT 4.x, Windows XP, Windows Vista, Mac, Mac OS, Mac OS X, Linux, OS/2
downloads:104
our rating: n/a
popularity:
1808/2140416
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123 Live Help Chat Server Software

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Description:   With the 123-live-help (V_3.1), staff can invite website visitors on their own initiative and begin one-to-one chat with visitors, to promote sales with online customer support. Also client can choose sales. It's Java chat server& flash live chat client with cheap price.
123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.
Features:
*Proactive Chat Invitations
The staff member can monitor a website and invite a visitor from the certain webpage to chat to up-sell product or offer help. The visitors won't have to click any chat button on the webpage, they will instead be greeted by some friendly notification that the staff would chat with them to offer assistance. What's more, the invitation won't be blocked by pop-up killer.
*Client Choose Staff.
Client can request help from a very staff member, which is more friendly to a return customer.
*Real-time Text Chat & Optional Video Chat for Staff
123LiveHelp java server enables instant chat.
*Web-based Client
123LiveHelp flash client loads fast and the end users don't need to download any plug-in application to chat with staff.
*Visitors Waiting in Queue
to get the permission to chat with agent.
*Chat Transfer
from one staff to another.
*Canned Answers
*Auto-detect and display language.
*New API
Admin can generate chat code to define the availability of the staff members and the departments, whether to show the dormant client, choose the skin of the windows, etc.
*multiple Chat Requests
One agent can chat with multiple clients.
*Push URL
Push web pages to visitor.
*Chat Search More Powerful
Real-time chat scripts are available to search.
*Custom UI
Customizable client interface, and skin collection.
*Integrate External Database
*Auto-detect User Details
Auto-detect extensive visitors information including IP address and country.
*Backend Monitor
*Sound Notification
*Department Management
*Account Management
* chat log is sent to email


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